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Technical Service Representative, New England
Sarnafil
is an innovative leader in thermoplastic roofing and waterproofing products, and has established a world
class record of reliability and performance. We have an opening for a Technical Service Representative
for the New England Region. The ideal candidate is located in Southern Massachusetts or Rhode
Island. The individual in this position is responsible for overseeing the installation of Sarnafil
Roof Systems to help ensure the long term performance of the roof and perform warranty inspections. Field
Reports and various administrative reports may be required on a regular basis. The Technical Service
Representative will assist the Regional Technical Manager with project scheduling and maintaining the
Notice of Award process. The person in this position will need to supply the required technical
expertise, support and training with regards to the installation of Sarnafil Roof Systems. The
candidate needs to have a roofing or construction background. This position reports to the New England
Technical Manager.
The responsibilities include:
- Training of applicators to properly and efficiently installSarnafil
roofing and waterproofing systems in an effort to ensure quality andcontractor profitability. Provide
training to others as needed.
- Overseeing the application process
by attending job starts and performing in-progress project visits to monitor and enforce proper installation.
Assure that application is in accordance with good roofing practices and Sarnafil specifications through
documentation with field reports. Help to resolve installation problems and issues as they arise.
- Conducting
final inspections for technical acceptance for warranty issuance.
- Act
as the liaison between the applicator, General contractor, consultant, architect, building owner, and
Sarnafil during the installation process.
- Advising Technical Manager
concerning progress, issues, problems project needs.
- Assist Sales
and others with pre-job meetings, roof surveys, and warranty claim issues.
- Following
up on leak and warranty claim calls, and complete necessary Sarnafil repairs as needed.
- Inspection
of existing Sarnafil roofs for warranty transfers, warranty extensions, and annual inspections.
- Participation
in job meetings with contractors, architects, building owners, Sarnafil sales personal and applicators.
- Meeting
with maintenance men and or building owners to review maintenance items.
- Supporting
Sales, Marketing, and Technical departments with miscellaneous items as needed including, but not limited
to, trade shows, models, field tests, roof tours, etc.
- Follow
company environmental and safety policies.
- Other projects as
they arise.
Minimum Qualifications:
- High School Degree
- 2-5
years of work experience in the roofing industry
Personal Skillset and Requirements:
- Technical knowledge of thermoplastic single-ply roof membrane
installation, ideally Sarnafil
- Ability to travel within the region
or territory, which may include occasional overnight stays
- Basic
computer literacy (Microsoft Windows applications)
- Valid Driver
license
Sarnafil offers a comprehensive
benefit package including competitive salary, profit sharing, medical and dental insurance, flexible
spending and dependant care plans, and an excellent 401(K) program and tuition reimbursement.
If
you are interested in this challenging position in a growing company, please send your resume including
salary requirements to:
Sarnafil Inc.
Cora
Ellies, Human Resources Manager
100 Dan Road
Canton, MA 02021
email:
jobs@sarnafilus.com
fax: 781-828-8849
© 2004 Sarnafil International AG Legal Disclaimer
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